Delivery 

Tracked 24 Delivery – What You Need to Know

What is Tracked 24 delivery?

Tracked 24 is a shipping service designed to deliver your Card Cake the next working day/within 24 hours. While most orders arrive on time, this service is not guaranteed, meaning delivery can occasionally take between 1-3 working days.

Is Tracked 24 delivery guaranteed?

No, Tracked 24 does not come with a guaranteed next-day delivery. While it aims to deliver promptly, unexpected delays can sometimes occur, and your order may take up to 1-3 working days to arrive.

How can I make sure my Cake Card arrives on a specific date?

For the best chance of your Cake Card arriving exactly when you need it, we recommend selecting your preferred delivery date option at checkout. To be extra cautious, choosing a delivery date a day early can help avoid any last-minute surprises.


What if my Card Cake arrives earlier than expected?

Occasionally, orders sent via Tracked 24 may arrive ahead of schedule. While we aim for timely delivery, early arrivals are out of our control. We hope an early surprise is better than a late one!

Can I choose a specific delivery date?

Yes! You can select a preferred delivery date at checkout. 

What if my Card Cake is delayed?

If your Cake Card does not arrive on time, please get in touch with our customer service team. While we work hard to ensure timely deliveries, we are unable to take responsibility for courier delays.

How can I track my Card Cake?

Once your order has been dispatched, you’ll receive a tracking number via email. Use this number to monitor your delivery status on the courier’s website.

Important Information

  • Delivery Liability: Once your order is handed over to the courier, we are not responsible for any delays beyond our control.

  • Non-Refundable Conditions: Orders delayed by the courier, failed deliveries due to incorrect addresses, or returned packages cannot be refunded.

  • Letterbox-Friendly Design: Our packaging is designed to fit through standard letterboxes. However, final delivery decisions are at the courier’s discretion.

  • Order Policy: Once placed, all orders are non-transferable and non-refundable.

If you have any questions, our team is happy to help!